Returns and Refunds

For domestic sales (India), we have a 7-day hassle-free return policy, which means you have 7 days after receiving your item to request a return.

For international sales, we have a 14-day hassle-free return policy, which means you have 14 days after receiving your item to request a return.

Your return is hassle-free as long as it is in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

Return requests:

To start a return, you can contact us at [email protected] .You can make a return request within the above-mentioned period and send us a picture of the packaging and the product (unless the product is missing) to [email protected]. We will arrange a reverse pickup for the product and process the refund per the Refund Policy mentioned below. If your return is accepted, we’ll send you a return shipping label, and we will send our courier partner to pick up the products delivered to you. 

We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded using your original payment method.

You can always contact us for any return questions at [email protected]

Damages and issues

Please inspect your order upon receipt and contact us immediately if the item is defective or damaged or if you received the wrong item so we can evaluate the issue and make it right. The damaged/ missing product is reported after 2 days from the date of delivery.

Exceptions / non-returnable items

Certain types of items, such as custom-made products and cut fabrics, cannot be returned.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

For domestic refund (India), you can initiate the return process by contacting us within 7 days of the delivery date of the products. We will process your refund promptly, usually within 10 business days of receipt of the goods.

For international clients, you can initiate the return process by contacting us within 14 days of the delivery date of the products. We will process your refund promptly, usually within 10 business days of receipt of the goods.

Reasons for return:

1. The product(s) delivered does not match the User’s order or
2. The size of the product is different, or
3. the product(s) delivered is damaged.

Shipping Policy:

For domestic sales, we ship all orders in 2 to 3 business days from receipt of your order . Transit time from us to you is almost always 7 business days from the shipping date.

For international sales, we ship all orders in 2 to 3 business days from receipt of your order . Transit time from us to you is almost always 10 business days from the shipping date.

Need help?

Contact us at [email protected] for questions related to refunds and returns.